Returns & Exchanges


Our Guarantee

First, we owe you a huge thank you for purchasing from Kind Cotton and supporting our mission to promote reading and literacy to as many children as possible.  We stand by the quality and fit of our products to the fullest extent, but we also understand clothing sometimes doesn't fit like you think it will. You should always be 100% satisfied with your purchase, and if you're not, let's work together to figure out a solution.

 

Always Free Exchanges

At Kind Cotton, you are always entitled to an absolutely free exchange. If you are not fully satisfied with your purchase for whatever reason, reach out to us at info@kindcotton.com Let us know your order number and issue. Whether it is an exchange for a new size, new product, or refund, we'll find a solution that works for everyone.

How to Initiate a Return, Exchange, or Refund

  1. Contact us at info@kindcotton.com. Let us know your order number and issue

  2. We'll work together to figure out the best way for you to get the product back to us 

  3. Pop the unworn item (in its original packaging) in the mail

  4. We'll be in touch when it's received, and refund your original form of payment or exchange for a new size (free of charge) if necessary

  5. It's that simple!

 

After all, we're a company built on being kind.